When you partner with OCE
the benefits are very clear:
- Skilled and dependable customer service agents
- Low labor rates competitive with offshore
- Native English language skills
- High security
- Integrated overhead and utilities cost
Our business model
OCE provides the infrastructure—agents, office space, personal computers for agents and staff (institution liaison). You provide the supervisory staff (and computers), servers, CRM software and telephone lines.
Offshore outsourcing presents many challenges, such as language barriers, exchange rates, large time differences, and long travel distances. Partner with OCE and you can enjoy all the benefits of a domestic operation with the cost savings of going offshore.